Order to Invoice
The Order to Invoice (O2I) services create customer value and impact by combining process expertise with digitalization and leveraging GBS' global center network.
Offering services along the entire customer journey
We provide services along the entire customer journey – from order creation and validation to services required after purchase. Our team works to increase efficiency across this journey through process reengineering, simplification and digitalization.
- Sales Order Processing
- Purchase Order Creation
- GR Booking/Invoice Clarification
- Logistics and Delivery Processing
- Customer Invoicing
- Return Processing
EXPLORE OUR SCOPE OF PROCESSES AND SERVICES
Order to Invoice
- Order Management: The processes handled are, order creation and validation, order clarification, logistic order follow-up and billing.
- Invoice Management: You can expect invoice creation and cancellation, preparation of billing schedule as per the materials or services delivered.
- Commercial Project Management: This includes order management activities for project business such as: order booking, customer creation, bank guarantees, site cash support, billing to customer, coordination and dispatching logistics support and project closure.
Connect to Resolve
- After Sales Services: Service Management, Warranty Management, Spare Part Management, Service Contract Management, Installed Base Management
- Managed Services: We offer the management of product and software related services including, integrated service desk support for applications and software developed by you.
Transparency at every step
Our team supports and enables your business transformation with increased transparency and productivity. Through strong automation, harmonization and digital architecture you can expect improved productivity and leveraged digitalization to reach your goals.
- Business Analytics
- Business Transformation
- Digital Process Management
For more information, contact suresh.kedarisetty@siemens.com.