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FlexLync Pay™ - Customer payment portal

FlexLync Pay™ is a customer-centric payment portal that allows customers to process payments securely and apply them to invoices automatically. Learn more about the award-winning solution.

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Americas Leadership Team
Christof Fahr

GBS Americas Head

Amy Larsen

Business Solutions & Services

Nicole McKernan

Hire-to-Retire

Wolfgang Satori

Opportunity-to-Cash

Jason Dobson

Project Services

Paula Oubiña

Purchase-to-Pay

Robert Koca

Record-to-Report

Ameen Sahibzada

Account Management

Jill Jackson

Finance

Liz Capell

Process Optimization & Digitalization

Stefan Cordes

Engineering

Carlos Duarte

Delivery Management

Michelle Irwin

Communications & Training

Nikolas Barth

Digital Solutions

Paula Oubiña

Argentina & South America

Cláudio Cordeiro de Lima

Brazil

Diana Lourenco Penteado Greco

Mexico & Central America

Christof Fahr

United States & Canada





Explore our service locations

Argentina & South America

Our Argentina service unit works alongside Chile, Colombia, Ecuador and Peru members to offer solutions across South America. With over 250 members and six languages provided including; Spanish, English, German, French, Italian and Portuguese. We are positioned to help you transform your business.

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Brazil

With a team of over 380 dedicated members, our Brazil service unit excels in optimizing elements and processes across our specialized business areas. We consistently achieve an impressive 18% savings per process performed, executed and digitalized. Learn more about how the service unit can help create value that lasts.

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Mexico & Central America

With over 48,000 automated hours, our Mexico center with teams in El Salvador and Guatemala, provides comprehensive support to customers across the entire region. We offer value-added, flexible shift operations and expert services dedicated to business understanding and digitalization, having optimized over 85 processes and counting.

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United States & Canada

The United States & Canada service unit carries out our end-to-end services alongside the global GBS partner network. With over 350 employees across North America and serving the languages English and French-Canadian, we've helped countless customers create unique solutions for successful business transformations.

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Key figures across our region

11

Countries supported regionally

20

Years experience in shared services

6.3 million

Automated transactions in 2022